TERMS OF SERVICE
GENERAL INFORMATION
Enjoy playing with Zenniz, but remember that:
1. When using our Services, you are solely responsible for any risks associated with your athletic or recreational activities.
2. Always put personal safety first.
3. Zenniz makes no warranties and is not liable for your use of the Services.
4. We store and process personal information you upload to the Services with care, according to our Privacy Policy.
5. We may terminate your account or limit your use of the Services are if these service terms are violated.
LAST UPDATED 6.5.2025
THESE TERMS OF SERVICE APPLY TO THE USE OF THE SERVICES OUTSIDE OF THE UNITED STATES, INCLUDING THE EUROPEAN UNION.
Please read the following terms of service (“Agreement”) carefully before using the Zenniz smart court services, which includes a mobile application (“App”), court units, Paid Services (as defined below), and related mobile and internet services, (collectively, "Services") offered by Zenniz Oy (Business ID: 2883597-4) with its place of business at Kutomotie 6 B, 00380 Helsinki, Finland. ("Zenniz", "we", "our", or "us").
This Agreement sets forth the terms and conditions for the users (“user”, “you”, or “your”) use of the Services, and is a legally binding agreement between you and Zenniz. If you are an individual accessing or using the Services on behalf of, or for the benefit of, a corporation, or other entity with which you are affiliated with (an “Organization”), you agree to this Agreement both in your personal capacity and on behalf of the Organization. All references to “you” or “your” in this Agreement shall be deemed to include both the individual user and the Organization. You further represent and warrant that you have the legal authority to bind the Organization to this Agreement.
By using or accessing the Services in any manner or creating an account, you agree and acknowledge that you have read, understood, and agree to be bound by and become party to this Agreement and Zenniz privacy policy (“Privacy Policy”, https://zenniz.com/privacy-policy). This Agreement incorporates by this reference any additional terms and conditions posted by Zenniz through the Services or otherwise made available to you by Zenniz. If you do not fully and unconditionally agree to the terms of this Agreement and the Privacy Policy, you do not have the right to use the Services.
1. INTRODUCTION
Zenniz´s Services provide users with services that give users real time feedback, makes electronic line calls, and provides statistics and insight. For Zenniz to manage the Services safely and successfully, your use of the Services shall be subject to this Agreement and the Privacy Policy. Zenniz may at their sole discretion modify this Agreement, the Privacy Policy, or the Services, and such modification will be effective upon the modifications being implemented to this Agreement, the Privacy Policy, or the Services. Significant modifications shall be communicated to you through email or our Services. By continuing to access or use the Services after such modification, you agree to be bound by such modified Agreement, Privacy Policy, and/or the Services. The up-to-date version of this Agreement and the Privacy Policy shall be available on our website.
2. ELIGIBILITY
Our Services are not directed to children under the age of 16, or the age of the applicable age of consent to data sharing. You represent and warrant that you are of the legal age to form a legally binding contract in your jurisdiction, or if you are under such age, you have the consent of your parent or legal guardian to form a legally binding contract, in which case your parent or legal guardian shall become subject to this Agreement and is responsible for all of your activities related to the Services, and you represent that your parent or legal guardian has reviewed and agreed to this Agreement and the Privacy Policy. Information regarding our use of children’s personal data can be found in our Privacy Policy https://zenniz.com/privacy-policy.
Zenniz has the right, at their sole discretion, to refuse to offer the Services to any person and change the eligibility criteria at any time. The right to access the Services is revoked in any jurisdiction where this Agreement, or the use, offering, sale, or provision of the Services, is prohibited or would conflict with applicable law.
3. REGISTRATION
In order to fully use the Services, you are required to register with Zenniz, which requires you to create an account. Such registration and your account are personal and solely for your use. You have the right to delete your account at your sole discretion. You are personally responsible for any use of the Services with your user credentials, and you may not use another person’s account or allow another person to use your account. You agree to provide accurate, truthful, and complete information when registering for the Services and to keep your information updated. You shall not provide or maintain any misleading information about your identity. You also agree to promptly notify Zenniz about any misuse of your user credentials. Zenniz reserves the right to refuse registration, terminate or cancel your account, or limit your accounts use of the Services if it deems so appropriate. Zenniz it not liable for any losses or damages arising from your failure to comply with the terms within this section of the Agreement.
4. USAGE
Subject to this Agreement, Zenniz grants you a worldwide, revocable, non-exclusive, non-sublicensable, and non-transferable limited license to access and use the Services solely for purposes of using the Services. You may use the Services only for your personal, non-commercial purposes (unless otherwise expressly agreed between you and Zenniz) and according to the terms of this Agreement. You must always comply with applicable laws when using the Services. Zenniz reserves the right to change, limit, suspend, or discontinue, in whole or in part, the Services at any time without notice. Zenniz is not liable to you or any third party for any such action.
At no time may you gain access to or attempt to gain access to other users’ non-public personal – and account data, or any other private information of other users or Zenniz. You may not submit any harmful software or other destructive features or viruses, unauthorized bulk emails, chain letters, spam the Services, or otherwise load or interfere with the Zenniz systems or operations.
Within the use of the Services, you may gain access to Zenniz contents, which include software, text, images, graphics, data and other technology and material within the Services (collectively referred to as “Contents”). Our Contents and Services are protected by intellectual property rights, including copyright under applicable laws. You shall follow all restrictions and notices within the Services. You shall not use, copy, reproduce, modify, distribute, publish, translate, license, sell or otherwise exploit any of the Services, Contents, or third-party materials or other proprietary rights not owned by you, without prior written consent of the respective owners, and in any way that violates any third-party rights.
The Services and its Contents may include third-party technology, data or other material. Your use of the Services is not to be construed as granting, by implication, or otherwise, any license or right to use any third-party intellectual property rights displayed in Services. If you access third-party websites or data through the Services, you do so at your own risk, and your actions are solely between you and the third-party. Zenniz has no responsibility or liability for damages or losses from your access to or use of third-party websites or data. You are responsible for acquiring at your own expense, all necessary third-party software, services, equipment, telecommunications, or other ancillary devices required to access or otherwise use the Services. You are responsible for ensuring the compatibility of such third-party ancillary devices to the Services and complying with any applicable third-party terms and conditions.
During your use of the Services, you may provide data, feedback, material or other information (“User Submissions”). When proving User Submissions in any form, you must use good judgement and exercise discretion in choosing appropriate material to submit to the Services. You understand and accept that Zenniz shall have a fully paid up, non-exclusive, transferable, irrevocable, royalty free, sublicensable, worldwide, and perpetual license to freely use your User Submissions. User Submissions may be used by Zenniz to provide and/or develop the Services, and they may also be visible to other users. In addition, you grant each user of the Services the right to access parts of your User Submissions.
Zenniz is not responsible for the use or misuse of User Submissions by third parties. Zenniz cannot guarantee the accuracy of any User Submissions, Contents, or other data within or provided by the Services, and is not liable for any errors, omission, or mistakes therein. Users are solely responsible and liable, for all the User Submissions, Contents, and other information they provide or otherwise disseminate within their use or in connection to the Services. By making your User Submissions public through the Services, you do so at your own risk. Zenniz reserves the right to remove any User Submissions and Contents at any time without notice, and without liability to you or any third party for any such action. You also irrevocably waive all “moral rights” or similar rights you may have under applicable law with respect to each User Submission, including any rights related to authorship attribution or the integrity of the materials.
A part of the Services includes the recording of the Zenniz courts and the use of such videos. Zenniz has the right to film you if you appear within the area of the Zenniz marked courts. Zenniz smart courts always record the individuals on the Zenniz smart courts, but Zenniz only retains recordings and data when the Zenniz smart courts are activated. If you do not want to appear in the videos, avoid the recording area. In no case, may you share any videos, photographs, or other content that show other people or people outside of your own playing court, without their consent. You may not allow a third party who is not registered with Zenniz to use the Services, without obtaining their consent to being recorded, and their personal data being retained and used by Zenniz and possibly shared with users and other third-parties. If you allow a third party who is not registered with Zenniz to use the Services, you are solely responsible and liable for any claims, damages, or losses resulting from such use of the Services. When your session ends and you are finished using the Zennis smart court, you are responsible for logging out of the smart court and ending your session.
5. REPRESENTATIONS AND WARRANTIES
You represent and warrant that:
i. you have the necessary rights to grant the licenses and rights granted within this Agreement;
ii. all the information, data, and User Submissions you provide are complete and accurate;
iii. your use of the Services and the data you provide is not fraudulent, abusive, or deemed misuse;
iv. your use of the Services does not pose a risk to the Services or violate any applicable laws, intellectual property rights, or third-party rights;
v. you shall not attempt to gain unauthorized access to the Services or data related to the Service, Zenniz, or the users;
vi. your use of the Services is purely personal and non-commercial; and
vii. your use of the Services does not include any data, information, or User Submissions that is harmful to the users, the Services, or Zenniz.
6. DISCLAIMER
Nothing in this Agreement is intended to limit or alter the rights that you have as a consumer, nor to limit our obligations and responsibilities to you, under applicable laws.
The Services and all related Content are provided on an “as is,” “where is,” and “as available” basis, without any warranties or conditions of any kind, whether express, implied, or statutory. To the fullest extent permitted under applicable laws, Zenniz expressly disclaims all warranties and conditions, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or warranties arising from course of dealing, usage, or trade practice.
Neither Zenniz nor its subsidiary or parent company (together “Affiliates”), partners, licensors, suppliers, or service providers—nor any of their or our respective officers, directors, employees, partners or agents (collectively “Partners”)—make any representations or warranties regarding the accuracy, completeness, reliability, timeliness, availability, or security of the Services, including any Contents or User Submissions. Zenniz and its Partners shall not be liable for any inaccuracies, errors, omissions, or delays in the Services, or the data or information made available through the Services. Additionally, Zenniz does not warrant that the Services or their Content will be uninterrupted, error-free, or free from viruses, malware, or other harmful components.
You acknowledge and agree that your access to and use of the Services is at your sole risk, and that any damage to you, your equipment, or data arising from such use is your sole responsibility.
7. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Zenniz and its Affiliates, and their Partners as well as their respective successors, from and against any and all claims, demands, actions, suits, proceedings, liabilities, damages, judgments, settlements, awards, losses, costs, and expenses (including reasonable attorneys’ and accounting fees) arising out of or relating to:
your access to, use, or misuse of the Services or any materials related to the Services, including but not limited to User Submissions and Contents;
ii. any User Submissions or materials you submit, transmit, or otherwise make available through the Services;
iii. your breach or alleged breach of this Agreement or the Privacy Policy;
iv. your violation or alleged violation of any applicable law or regulation; or
v. any infringement or alleged infringement by you, or any third party using your account, of any intellectual
property right.
Zenniz will provide you with prompt notice of any such claim, suit, or proceeding. You agree to cooperate fully with the defense of any such matter. Zenniz reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to fully cooperate with Zenniz´s defense of such claim.
8. LIMITATION OF LIABILITY
In no event shall Zenniz or its Affiliates be liable for any consequential, exemplary, incidental, indirect, punitive or special damages, lost profit or revenue, or lost or destroyed data, under this Agreement, any contract, tort, strict liability or other legal or equitable theory. The maximum aggregate liability of Zenniz and its Affiliates arising from or in relation to the Services is limited to one hundred euros (100 €). In cases of user dissatisfaction with the Services, the sole and exclusive remedy shall be for the user to stop using the Services.
In jurisdictions where the applicable law does not allow for any or all the limitations set above, in such cases liability shall be limited to the maximum extent allowed under such law.
9. INTELLECTUAL PROPERTY RIGHTS
The Services may contain information and material, that are subject to copyrights, patents, trade secrets, trademarks, or other intellectual property rights (“Intellectual Property Rights”) of Zenniz and its third-party service providers. All title, ownership, and Intellectual Property Rights to the Services, including the App and the Contents, belong to Zenniz. You agree not to violate any Zenniz Intellectual Property Rights, or reverse-engineer, dissemble, or modify the Services, nor permit any third-party to do so. Where the Services include any third-party technology or other material, the Intellectual Property Rights to such material belongs to the applicable third-party. Zenniz reserves the right to all Intellectual Property Rights, goodwill, and licenses in and to the Services, that are not expressly granted to you by this Agreement. Nothing in this Agreement shall be construed to transfer any Zenniz or third-party Intellectual Property Rights, or allow the use of Zenniz trademarks, trade names, service marks, or logos in a way that is not expressly authorized under this Agreement or expressly agreed in writing by Zenniz.
10. PERSONAL DATA
Our use of your personal data in relation to the Services is outlined in our Privacy Policy at https://zenniz.com/privacy-policy. We may use and sell your personal data, gathered through our Services, in accordance with the Privacy Policy. By accepting this Agreement, you accept these terms, and you acknowledge and agree to comply with our Privacy Policy.
11. PAID SERVICES AND FEES
Certain features within the Services may be subject to charges (“Paid Services”). These include Services like Zenniz Premium. Any fees and related terms will be announced separately in connection with the Services and/or on our website www.zenniz.com. Purchases of any Paid Services are always subject to a fourteen (14) day cooling-off period, as prescribed by applicable law. Zenniz has the right to change the fees at any time at its sole discretion. Also, Zenniz has the right to exclude any individual or Organization from the Paid Services at any time and at its sole discretion, for any reason, including but not limited to fraud, failure to make payments or failure to comply with this Agreement.
To access Paid Services, you agree to pay the fees during the payment and purchase process. You accept that any terms included in the process of obtaining Paid Services shall be deemed to be a part of this Agreement and you represent and warrant to abide by such terms. By purchasing Paid Services, you accept that Zenniz may collect payments from you directly or through a third-party payment processor. If a third-party payment processor is used to process payments, such payments shall be subject to their privacy policy and terms and conditions, in addition to this Agreement, and Zenniz is not responsible for any mistakes by the third-party payment processor.
12. TERMINATION
This Agreement shall remain in force for as long as you use the Services and until this Agreement is terminated. Zenniz may terminate this Agreement and your access to and use of any Services, in whole or in party at its sole discretion at any time without notice or liability towards you or any third party for any such action. Upon termination of this Agreement, your right to use the Services shall immediately cease.
You have the right to terminate this agreement, by deleting your account and ending your use of the Services, at any time and at your sole discretion. Your right to terminate your subscription for Paid Services, is governed by the terms of the Paid Services. You retain the right to request access to, correction, and/or deletion of your personal data, in accordance with the Privacy Policy and applicable laws.
If Zenniz has terminated your access to or use of the Services without you being in breach of this Agreement and you have paid for Paid Services, Zenniz shall provide you with a refund for the Paid Services that you did not benefit from due to termination of the Services.
All sections of this Agreement which, by their nature, should survive termination, will survive termination, including, but not limited to, usage, intellectual property rights, disclaimer, limitations of liability, choice of law and dispute resolution, and miscellaneous.
13. CHOICE OF LAW AND DISPUTE RESOLUTION
In case you have a dispute with Zenniz, please send us notice at info@zenniz.com, as we would like to speak with you about it before initiating any legal proceedings.
To the fullest extent permitted by law, this Agreement is governed by the laws of Finland, without regard to the conflict of law’s provisions, and all disputes and claims arising out of or in connection to this Agreement, the Services, or any other aspect of the relationship between you and Zenniz shall be exclusively brought before a competent court in Finland.
You and Zenniz agree to resolve any disputes on an individual basis only, not as part of any class or collective action. If any part of this section of the agreement is found to be invalid, unlawful, or unenforceable, it shall not have an effect on the remainder of the section and shall be deemed severed from the rest of the Agreement.
14. THIRD PARTY PLATFORMS
If you access or use the Services (such as the App) via the Apple App Store or the Google Play Store (each, a “Platform”), the following additional terms shall apply:
i. You acknowledge that this Agreement is concluded solely between you and Zenniz and not with Apple Inc. (“Apple”) or Google LLC (“Google”). Zenniz, not Apple or Google, is solely responsible for the Services and the content thereof;
ii. Your use of the Services on a mobile device that you own, or control is limited to the usage rules set forth in this Agreement and the applicable Platform’s terms of service;
iii. Zenniz is solely responsible for providing any maintenance and support services with respect to the Services, as specified in this Agreement or as required under applicable law. Neither Apple nor Google have any obligation to furnish any maintenance or support services for the Services;
iv. Apple nor Google provide any warranty for the Services, except to refund the purchase price if applicable, and are not responsible for any claims, liabilities, damages, losses or expenses related to the Services;
v. To the extent not effectively disclaimed under this Agreement, Zenniz and not Apple or Google, is responsible for addressing any claims you or any third party may have relating to the Services, including but not limited to:
· product liability claims;
· any claim that the Services fail to conform to any applicable legal or regulatory requirement; and
· claims arising under consumer protection, privacy, or similar legislation.
vi. Apple and its subsidiaries are third-party beneficiaries of this Agreement and Apple has the right to enforce this Agreement against you as a third-party beneficiary, upon your acceptance of this Agreement. For the sake of clarity, this does not subject Zenniz to require third party consent to exercise its rights within or in connection to this Agreement, unless explicitly stated otherwise; and
vii. You agree to comply with all applicable third-party terms of use when using the Services, including any usage rules or policies of Apple or Google, as applicable.
15. MISELLANEOUS
A waiver of any breach of any provision of this Agreement shall not operate or be construed as a waiver of any other or subsequent breach.
This Agreement contains the entire understanding and agreement between you and Zenniz, and supersedes any prior understandings and agreements, regarding the subject matter hereof.
You may not transfer, assign, or sublicense any or all of your rights or obligations under this Agreement, without Zenniz´s prior written consent. Zenniz has the right to transfer, assign, or sublicense any and all of its rights and obligations under this Agreement, without restriction.
Nothing in this Agreement is intended, nor shall it be deemed, to create a partnership, agency, franchisor-franchisee, employer-employee, or joint venture relationship between you and Zenniz.
Should any provision of this Agreement be held by a court of law to be illegal, invalid, or unenforceable, such provision shall be deemed severable from this Agreement, and the legality, validity, and enforceability of the remaining provisions shall not be affected or impaired thereby. Such invalid or unenforceable provision shall be replaced, to the extent permitted by applicable law with a provision that is legal, valid, and enforceable and that comes as close as possible to achieving the original intent and purpose of the invalid or unenforceable provision.
CONTACT US
If you have questions about these Terms of Service, please contact us at:
Email: info@zenniz.com
Address: Kutomotie 6 B, 00380 Helsinki, Finland